1. Our Commitment to Digital Inclusion
NUTR8™ is committed to ensuring that our website is accessible to the widest possible audience, regardless of ability or technology. We believe digital inclusion is a fundamental right, and we continuously work to improve the usability and accessibility of our digital properties for all visitors, including people with disabilities.
2. Compliance Standards & Targets
We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). Our accessibility programme is aligned with the following legal frameworks:
- Jamaica — The Disabilities Act, 2018: promoting equal access and non-discrimination for persons with disabilities.
- United States — Americans with Disabilities Act (ADA), Title III: ensuring equal access to goods, services, and digital accommodations offered to the public.
- Canada — Accessible Canada Act (ACA), 2019: fostering a Canada without barriers, including in the digital domain, for federally regulated entities and as a model standard.
Our Target
3. Measures We Take
- Semantic HTML and proper heading structure for screen-reader navigation.
- Sufficient colour contrast and resizable text without loss of content or function.
- Keyboard-navigable interfaces with visible focus indicators.
- Descriptive alt text for meaningful images and decorative-element handling.
- Accessible forms with labelled controls and clear error messaging.
- Regular automated and manual accessibility reviews.
4. Known Limitations
Despite our efforts, some content or third-party integrations (for example, embedded maps in our store finder) may not yet fully conform to WCAG 2.1 Level AA. We are actively working with vendors to address these gaps and to provide accessible alternatives where needed.
5. Reporting Accessibility Barriers
We welcome your feedback on the accessibility of our site. If you encounter a barrier, or if you need information in an alternative format, please let us know so we can assist you:
- Email: [PLACEHOLDER — accessibility@nutr8.com]
- Telephone: [PLACEHOLDER — +1 (876) XXX-XXXX]
- Postal Address: [PLACEHOLDER — Registered Office Address, Jamaica, marked for the attention of the Accessibility Lead]
When reporting, please include the page address (URL) and a description of the issue. We aim to respond to accessibility enquiries within 5 business days and to implement fixes, where feasible, within a reasonable timeframe.
6. Requesting Alternative Formats
If you require content from our site in an alternative format — such as large print, high-contrast, audio, or an accessible electronic document — contact us using the details above. We will make every reasonable effort to provide the information in a format that meets your needs at no additional cost.
7. Technical Compatibility
The site is designed to be compatible with commonly used assistive technologies, including the latest versions of screen readers (NVDA, JAWS, VoiceOver, TalkBack) and browser-based zoom up to 200%. For the best experience, we recommend using the latest version of your browser and assistive technology.
9. Review of This Statement
We review this Accessibility Statement at least annually, and whenever significant changes are made to the site, to ensure it remains accurate and reflective of our current practices.